The Effect of Coronavirus On Hold Times

Published by captivate on 18 August 202018 August 2020

Captivate Connect CEO, Mark Horwood’s interview with 2GB radio on how Coronavirus has caused on hold times to skyrocket across Australia and what businesses are doing to manage this.

Categories: News

0 Comments

You must be logged in to post a comment.

City of Stirling upgrades to NICE In Contact and Captivate Connect

City of Stirling upgrades to Nice in Contact and Captivate Connect The City of Stirling is one of the largest local government authorities within Perth, Australia. It has worked with Captivate Connect for its On Read more…

What Kind of Message Does Being Put On Hold Send to Your Clients?

If you ask 500 people what they would ideally like to hear on hold, you can guarantee some people would say ‘nothing, I don’t want to be on hold”. And that is, of course, a Read more…

Giant Step Forward on Microsoft Teams

After several years of collaboration between Microsoft and Captivate Connect, The CEO of Captivate Connect, Mark Horwood has announced that “Microsoft Teams users can now enjoy the same dynamic music and messages on hold that Read more…

LinkedIn
Instagram
YouTube

Captivate Connect acknowledges the traditional custodians of the land on which we work, the Whadjuk Noongar People, and pays respect to their Elders past and present.

Home
About
Blog
FAQs
Contact
Privacy Policy
Call now

Hestia | Developed by ThemeIsle