Business Voice Integration
On the phone. In the queue. Across the forecourt.
Agentic AINew
An AI receptionist that answers the phone, works out what the caller actually wants, and books them in — around the clock.
- Natural conversation, not a phone tree
- Captures the lead and texts confirmation
- Five industries, one agent
Queue Messages, IVR & Music On Hold
Queue messages, IVR prompts and music on hold — the part of the call most businesses leave to elevator music.
- Kiosk — produced and uploaded by you in one minute
- Jukebox — callers choose the music on hold
- Dynamic — never starts in the same place twice
Retail Audio Marketing
Forecourt radio and in-store audio — music and targeted advertising reaching customers with their wallets already open.
- Curated music matched to your brand
- Day-part scheduling for peak traffic
- One dashboard across every site
Trusted worldwide
From SMEs to corporate, enterprise and government — single sites and national networks, in Australia and worldwide.
“The team at Captivate Connect is unbelievably committed to providing great advice and customer service, and their technology is way ahead of any others in the on-hold or message prompt space.”
“Our brand is very important to us, and we work with Captivate Connect to provide the best possible customer experience on all our dealerships' voice channel.”
Integrates with all voice systems
Deployed across 17 platforms and more. If yours is not listed, contact us.
The Partner Portal
Everything is managed in one place. Partners write, produce, schedule and publish audio across every client and every site — without raising a ticket or waiting on a studio.
Write & produce
Script, voice and publish in minutes, not days
Multi-site control
One dashboard across every location you manage
Live reporting
See what played, where, and how often
White-label ready
Run it under your own brand
Ready to hear what your callers hear?
Tell us what runs on your phone today and we will show you what we would change.